Getting Started
Thank you for your interest in a Sloane Realty property. The following is a guide to what you can expect if you decide to put an application in to rent one our properties.
1. View Property: Most of our units are available for immediate viewing. If you are coming from out of town, we strongly encourage you to have family, friends, or coworkers visit the home prior to you putting in an application. If you are unable to see the home and still would like to rent the property, we will require that you sign our “Sight Unseen Waiver”.
2. Fill out Application: Review our “Rental Requirements” to get an idea of our standards and make a decision as to whether or not you will meet our criteria.
a. Please note that we can make exceptions. If we do have to overcome an issue (such as a poor reference, lack of job, or bankruptcy), we will often require additional security deposit.
b. Our “Application” can be found online or at our office at 1982 Maybank Hwy, Charleston, SC. Our office hours are Monday - Friday, 8:30 a.m. - 5:30 p.m. If the office is closed, you can find applications at the rear of our office in a mailbox next to the HVAC unit.
c. Deliver the application plus the fee to our office. Please note that all person’s over 18 (unless children of the main applicant) need to fill out an application. We function on a first come, first serve basis. We have a secure slot on our front door which can be used after hours or on weekends.
d. Detail any negative information we may find in our screening on the back of the application. The more we know up front the more we can overcome if needed. If there is something you put on the application that we cannot overcome, we will not process it and return your application fee to you.
e. Be sure to detail any questions you have regarding the property or work that you feel needs to be done to the property on the application and before you sign a lease.
f. We will answer all special requests or repair concerns prior to running your application. If we cannot resolve the matter, we will return the application fee. At times the owner will request that we run your application before answering your request (such as having a pet or being able to paint). If we have to run your application through our screening process your application will not be returned. If you paid your application fee by check and it has been deposited into our bank we will have to delay any refund until your check has cleared with our bank.
g. Applications typically take 1-2 days to process depending on getting responses from your previous Landlords or Employers. Be sure to inform your current Landlord that you are moving.
3. Application Approval: Once your application has been approved, we will contact you and, you will need to sign the lease and pay the security fee within 72hrs. Please contact Sloane Realty to make arrangements if you need more time to set up a lease signing appointment. Without prior approval to a delay, we will continue to accept applications for the property.
4. Denial of Application: If you have been denied the opportunity to sign a lease, you will be sent a denial letter. You will be given an opportunity to receive a free copy of your credit report. Please do not ask us to go over your credit issues with you since we are not authorized to discuss this with you. We are forbidden by law and company policy to provide any credit counseling. If you feel our decision has been based on inaccurate information such as name confusion, stolen identity, or any other reason; please feel free to provide Sloane Realty documentation to support your claim. Sloane Realty is not obligated to seek extra information to clear up any mistakes in your approval process.
5. Approval with Conditions: We sometimes approve applications with certain conditions. In these situations we may require the tenant to pay and additional security deposit. Typical additional deposit requirements could be a need for 1.5x to 2x the deposit for the home. If we offer the home to you with conditions, you must respond to Sloane Realty within 36hrs with your intentions. After that time we will move onto the next application. If we have not approved the next application you can still rent the home if you accept the additional requirements.
If you have any questions or concerns regarding this process, please feel free to contact us.